RECORD OF PROCEEDINGS
AIR FORCE BOARD FOR CORRECTION OF MILITARY RECORDS
IN THE MATTER OF: DOCKET NUMBER: BC-2009-02935
INDEX CODE: 128.14; 136.01
COUNSEL: NONE
HEARING DESIRED: NO
_________________________________________________________________
APPLICANT REQUESTS THAT:
His retirement date be changed from 1 Aug 09 to 1 Sep 09.
Examiner’s Note: It appears the applicant is actually requesting to be
allowed to participate in the Post 9/11 GI Transfer Bill program.
_________________________________________________________________
APPLICANT CONTENDS THAT:
He received an email stating he could request his retirement date be moved
from 1 Aug 09 to 1 Sep 09 to take advantage of the new GI Bill and transfer
benefits. He was out of town at the time the email was sent; however, he
eventually scanned and returned the signed document. He was later told his
email was never received and his response was not in the system. He would
like his request to be honored.
In support of his request, the applicant submits a memorandum and a copy of
the Post 9/11 GI Bill email offer.
The applicant's complete submission, with attachments, is at Exhibit A.
_________________________________________________________________
STATEMENT OF FACTS:
The applicant enlisted into the Regular Air Force on 24 Oct 84 and was
progressively promoted to the grade of master sergeant, having assumed that
grade effective and with a date of rank of 1 Sep 04. He retired on 1 Aug 09
after serving 24 years, 9 months and 7 days on active duty.
Post-9/11 GI Bill: Any member of the Armed Forces (active duty or Selected
Reserve, officer or enlisted) on or after August 1, 2009, who is eligible
for the Post-9/11 GI Bill, and:
• Has at least 6 years of service in the Armed Forces on the date of
election and agrees to serve 4 additional years in the Armed Forces
from the date of election.
• Has at least 10 years of service in the Armed Forces (active duty
and/or selected reserve) on the date of election, is precluded by
either standard policy (service or DoD) or statute from committing to
4 additional years, and agrees to serve for the maximum amount of time
allowed by such policy or statute, or
• Is or becomes retirement eligible during the period from August 1,
2009, through August 1, 2013. A service member is considered to be
retirement eligible if he or she has completed 20 years of active duty
or 20 qualifying years of reserve service.
• For those individuals eligible for retirement on August 1, 2009,
no additional service is required.
• For those individuals who have an approved retirement date after
August 1, 2009, and before July 1, 2010, no additional service
is required.
• For those individuals eligible for retirement after August 1,
2009, and before August 1, 2010, 1 year of additional service
after approval of transfer is required.
• For those individuals eligible for retirement on or after August
1, 2010, and before August 1, 2011, 2 years of additional
service after approval of transfer are required.
• For those individuals eligible for retirement on or after August
1, 2011, and before August 1, 2012, 3 years of additional
service after approval of transfer required.
The remaining relevant facts pertaining to this application, extracted from
the applicant’s military records, are contained in the letters prepared by
the appropriate office of the Air Force at Exhibits C and D.
_________________________________________________________________
AIR FORCE EVALUATION:
HQ AFPC/DPSOR recommends denial. DPSOR states on 16 Jul 09, the applicant
was notified that he was eligible to apply for a one-month extension to his
retirement effective date (from 1 Aug 09 to 1 Sep 09) so that he could be
eligible to enroll in the Post 9/11 GI Bill Transferability Benefit Option.
He was instructed to submit his request not later than 22 Jul 09; however,
requests submitted before close-of-business on 31 Jul 09 were accepted.
DPSOR notes the applicant did not provide a copy of the email he sent with
the attached extension request or an email receipt or rejection. Members
were instructed to contact the Total Force Service Center if new orders
were not received by 31 Jul 09. The applicant has not provided evidence
that he spoke to anyone in the Retirements Branch prior to the 31 Jul 09
deadline. DPSOR notes the annotation in the applicant’s Personnel
Processing Application (PPA) is dated 7 Aug 09 which was after his 1 Aug 09
retirement effective date.
DPSOR states the Department of Defense Financial Management Regulation
(DoDFMR), Volume 7B, para 010802 states “Revocation of Retirement and/or
Transfers” – a member who is placed on the retired list is legally retired,
and such status cannot thereafter be changed retrospectively because of a
mistake or poor judgment on the part of the retiring authorities. Fully
executed orders for retirement, if not cancelled before the date of
retirement, are final and may not be reopened, revoked, or amended in the
absence of fraud, manifest error, mathematical miscalculation, mistake of
law, or substantial new evidence.
The complete DPSOR evaluation is at Exhibit C.
DPSIT has no recommendation. DPSIT states the transfer of benefit option
under the Post-9/11 GI Bill is an option offered by the Services as a
recruiting and retention tool. DoD established the rules that allowed an
individual retiring between 2 Aug 09 – 30 Jun 10, the option to transfer
benefits to their dependents. The applicant’s last duty day was 31 Jul 09
with a 1 Aug 09 retirement date. Due to the ambiguity of the 1 Aug 09
date, the Secretary of the Air Force authorized certain category of
individuals with a 1 Aug 09 retirement date to voluntarily request their
retirement date be changed to 1 Sep 09. The applicant retains the Post-
9/11 GI Bill benefit for his own use.
The complete DPSIT evaluation is at Exhibit D.
_________________________________________________________________
APPLICANT'S REVIEW OF AIR FORCE EVALUATION:
The applicant states he provided all email correspondence with his
application. He telephoned the number provided for assistance and was
instructed by an answering machine to leave his information and his call
would be returned. He never received a call back. He tried calling again
on several occasions but was unable to reach anyone. He spoke to other
individuals in an attempt to reach someone in the appropriate office but
was informed the individual handling the program was on leave and would
contact him upon return. The office failed to provide the customer support
that should have been provided. Also, to contact the amount of people who
would be eligible for and expect them to return the required paperwork
within six days shows a feeble attempt to make amends to a program that was
not very well thought out. It appears the six day window was set up to
exclude many qualified veterans. Additionally, the application does not
state applications would be received until 31 Jul 09.
The applicant’s complete submission is at Exhibit F.
_________________________________________________________________
ADDITIONAL AIR FORCE EVALUATION:
HQ USAF/A1PA does not provide a recommendation. A1PA states that members
may have had the impression that being on active duty or in the Selected
Reserve (SELRES) on the effective date of the law, 1 Aug 09, was sufficient
to “vest” them with the right to transfer benefits at some time in the
future. Had those members sought clarification from an educational
counselor, read the DoD or Air Force guidance that was very clear on that
point, or taken other measures to make timely decisions before their
separation or retirement, they could have initiated a timely transfer of
benefits. However, the Board could find that there was an injustice if the
members were on active duty on 1 Aug 09, were not personally counseled
about the need to execute a transfer while serving in the Armed Forces, and
did not have ready access to DoD and Air Force guidance because of their
terminal leave status. The transfer date could be effective as early as 1
Aug 09 and there would be no need to place the member on active duty since
the TEB system allows for correction of the record by Air Force personnel.
The HQ USAF/A1PA complete evaluation is at Exhibit G.
_________________________________________________________________
THE BOARD CONCLUDES THAT:
1. The applicant has exhausted all remedies provided by existing law or
regulations.
2. The application was timely filed.
3. Sufficient relevant evidence has been presented to demonstrate the
existence of error or injustice. While we note the steps the Air Force
office of primary responsibility indicates were taken to inform eligible
personnel of this new benefit, it appears that through no fault of the
applicant he was not timely made aware of his eligibility and the steps
necessary to transfer his benefits to his dependents. In addition, we find
no basis to question the applicant’s account in this matter and do not find
it reasonable that he would have knowingly elected not to pursue use of
this important entitlement. Therefore, we elect to resolve any doubt in
this matter in behalf of the applicant and recommend the records be
corrected as indicated below.
_______________________________________________________________
THE BOARD RECOMMENDS THAT:
The pertinent military records of the Department of the Air Force relating
to APPLICANT be corrected to show that:
a. On 31 October 2009 he elected to transfer his Post 9/11 GI Bill
Educational Benefits to a dependent, effective 1 November 2009.
b. Transfer of Post 9/11 GI Bill Educational Benefits is contingent
upon the completion of the necessary paperwork as indicated in the
attached letter from AFPC/DPSIT within 30 days.
_______________________________________________________________
The following members of the Board considered AFBCMR BC-2010-01072 in
Executive Session on 5 October 10, under the provisions of AFI 36-2603:
Panel Chair
Member
, Member
All members voted to correct the record. The following documentary
evidence was considered:
Exhibit A. DD Form 149, dated 22 Aug 10, w/atchs.
Exhibit B. Applicant's Master Personnel Records.
Exhibit C. Letter, HQ AFPC/DPSOR, dated 19 Oct 09.
Exhibit D. Letter, HQ AFPC/DPSIT, dated 6 Nov 09.
Exhibit E. Letter, SAF/MRBR, dated 4 Dec 09.
Exhibit F. Letter, Applicant, undated.
Exhibit G. Letter, HQ USAF/A1PA, dated 30 Jul 10.
Exhibit H. Letter, AFBCMR, dated 12 Aug 10.
Panel Chair
AFBCMR BC-2009-02935
MEMORANDUM FOR THE CHIEF OF STAFF
Having received and considered the recommendation of the Air Force
Board for Correction of Military Records and under the authority of Section
1552, Title 10, United States Code (70A Stat 116), it is directed that:
The pertinent military records of the Department of the Air Force
relating APPLICANT be corrected to show that:
a. On 31 July 2009, he elected to transfer his Post 9/11 GI
Bill Educational Benefits to a dependent, effective 1 August 2009.
b. Transfer of Post 9/11 GI Bill Educational Benefits is
contingent upon the completion of the necessary paperwork as indicated in
the attached AFPC/DPSIT Memorandum within 30 days.
JOE G. LINEBERGER
Director
Air Force Review Boards Agency
Attachment:
HQ AFPC/DPSIT Memorandum
"This document contains information which must be protected IAW AFI 33-332
and DoD Regulation 5400.11; Privacy Act of 1974 as amended applies, and it
is For Official Use Only (FOUO)."
-----------------------
FOR OFFICIAL USE ONLY – PRIVACY ACT OF 1974
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