RECORD OF PROCEEDINGS
AIR FORCE BOARD FOR CORRECTION OF MILITARY RECORDS
IN THE MATTER OF: DOCKET NUMBER: BC-2011-04551
COUNSEL: NONE
HEARING DESIRED: NO
_________________________________________________________________
APPLICANT REQUESTS THAT:
He be allowed to transfer his Post-9/11 GI Bill benefits to his
spouse.
_________________________________________________________________
APPLICANT CONTENDS THAT
He repeatedly inquired at the Nellis AFB, education office
regarding transferring educational benefits to this spouse but
was unsuccessful. He also tried to transfer benefits in Apr 2010
and was informed that he was not eligible since he was no longer
on active duty. Post 9/11 GI Bill guidelines/policies were not
made public in a timely manner and hindered his ability to
transfer his benefits to his spouse.
The applicant's complete submission is at Exhibit A.
_________________________________________________________________
STATEMENT OF FACTS:
The applicant retired from the Air Force in the grade of chief
master sergeant on 1 Nov 2009.
The remaining relevant facts pertaining to this application are
contained in the letter prepared by the appropriate office of the
Air Force which is attached at Exhibit B.
_________________________________________________________________
AIR FORCE EVALUATION:
AFPC/DPSIT recommends denial. The Department of Defense (DoD)
issued a regulation, Directive Type Memo (DTM) 09-003 (reissued
10 Sep 10), that authorized the Military Departments to offer
service members the option to transfer benefits. The Secretary
of the Air Force determined the Air Force would offer the
transfer of benefits feature. The transfer must be initiated
while the applicant is serving in the Armed Forces, which is
defined as limited to those individuals on active duty or in the
Selected Reserves.
The Air Force, in implementing its guidance, developed a
communications plan that used the Air Force Personnel Center
commander and the Education and Training Sections at each
installation to serve as spokespersons to communicate the Post-
9/11 GI Bill transfer to dependent program using internal media,
and internal trade publications. There were various news
articles about the Post-9/11 GI Bill; most noted the requirement
to be on duty on the 1 Aug 09 effective date of the Post-9/11 GI
Bill to be eligible to transfer benefits. Some articles
mentioned that a service member on active duty or in the Selected
Reserve could transfer benefits.
The Department of Veterans Affairs (DVA), the Department of
Defense (DoD), and the Military Services, widely publicized the
Post-9/11 GI Bill and the transferability feature. DoD developed
a special website, hosted by the Defense Manpower Data Center
(DMDC), to facilitate the transfer of educational benefits. The
website system was operational on 27 Jun 09, for the purpose of
accepting transfer of benefits applications. The DTM, and Air
Force Instruction, states the member must agree to serve an
additional term of service, as specified, from the date of the
request. Both documents were published on government-hosted
websites prior to 1 Aug 09, the effective date of the Post-9/11
GI Bill.
The applicant received pre-separation counseling on 13 Aug 09.
He declined counseling of education benefits. There is
insufficient justification and documentation to support his
request.
The complete DPSIT evaluation is at Exhibit B.
_________________________________________________________________
APPLICANT'S REVIEW OF AIR FORCE EVALUATION:
Although the advisory opinion indicates that he declined
counseling on education benefits during outprocessing and
recommended his request be denied, the actual circumstances were
much more complex. In Aug 2009, he was at a remotely located
installation without an education office and personnel had to
travel 75 minutes each way to reach education services at Nellis
AFB for support. He declined general retirement counseling
because he communicated directly with the education office the
previous week specifically on education issues, and was unable to
make the 75 minute drive to Nellis AFB due to pain from a recent
surgery. The Air Force and sister services have publicly
acknowledged the policy for use or transfer of education benefits
under the Post-911 GI Bill was misunderstood at a number of
military bases between Aug and Nov 2009 and each service has
acted to restore benefits to affected personnel. He requests
that his appeal be favorably considered. He is not asking for a
benefit that he has not earned, merely the ability to be able to
share his earned educational benefits with his spouse, who
sacrificed alongside him during his 26 year career.
The applicants complete response is at Exhibit E.
_________________________________________________________________
THE BOARD CONCLUDES THAT:
1. The applicant has exhausted all remedies provided by existing
law or regulations.
2. The application was timely filed.
3. Sufficient relevant evidence has been presented to
demonstrate the existence of error or injustice. While we note
the steps the Air Force office of primary responsibility
indicates were taken to inform eligible personnel of this new
benefit, it appears the applicant was miscounseled and not timely
made aware of his eligibility and the steps necessary to transfer
his benefits to his dependents. As such, we find the evidence
submitted sufficient to give the applicant the benefit of doubt
in this matter and does not find it reasonable that he would have
knowingly elected not to pursue use of this important
entitlement. Therefore, we recommend the records be corrected as
indicated below.
________________________________________________________________
THE BOARD RECOMMENDS THAT:
The pertinent military records of the Department of the Air Force
relating to the APPLICANT be corrected to show that he elected to
transfer his Post 9/11 GI Bill Educational Benefits on 31 Oct 09.
________________________________________________________________
The following members of the Board considered AFBCMR Docket
Number BC-2010-02330 in Executive Session on 11 Sep 12, under the
provisions of AFI 36-2603:
, Panel Chair
, Member
, Member
The following documentary evidence pertaining to AFBCMR BC-2011-
04551 was considered:
Exhibit A. DD Form 149, dated 14 Nov 11.
Exhibit B. Applicant's Master Personnel Records.
Exhibit C. Letter, AFPC/DPSIT, dated 6 Jan 12.
Exhibit D. Letter, SAF/MRBR, dated 13 Jan 12.
Exhibit E. Letter, Applicant, dated 4 Feb 12.
Panel Chair
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