RECORD OF PROCEEDINGS
AIR FORCE BOARD FOR CORRECTION OF MILITARY RECORDS
IN THE MATTER OF: DOCKET NUMBER: BC-2012-02587
COUNSEL: NONE
HEARING DESIRED: NO
________________________________________________________________
APPLICANT REQUESTS THAT:
He be allowed to transfer his Post-9/11 GI Bill educational
benefits to his spouse and son effective 8 April 2011.
________________________________________________________________
APPLICANT CONTENDS THAT:
1. He received flawed advice from multiple education counselors
regarding the transfer of his Post-9/11 GI Bill education
benefits to his dependent family members.
2. He received his certificate of eligibility (COE) for the
Post-9/11 GI Bill, in April 2011, from the Department Veterans
Affairs (DVA). His intention for seeking the COE was to
transfer these benefits to his dependents. There was no mention
on how to transfer these benefits in the letter he received from
the DVA. Shortly after he received the COE, he contacted the
DVA helpline to inquire how to transfer his educational benefits
to his 2-year old son and his spouse. He was notified that he
should transfer his education benefits immediately before they
enrolled for classes. There was no mention that he would incur
an active duty service commitment if he transferred his Post-
9/11 GI Bill educational benefits to his family members.
3. Unsure that the advice he received from the DVA was correct
he contacted the education center at the nearest base to his
residence via telephone in June 2011 to inquire on how to
transfer his education benefits. He asked the counselor on the
line if he needed to go to their office to file any paperwork or
file anything on-line. He was told that no action was required
and that he should make the transfer to his dependents
immediately before they sought education in order to be funded
by the Post-9/11 GI Bill. There was no mention that he would
incur an active duty service commitment if he transferred his
Post-9/11 GI Bill education benefits to his family members.
4. In early December 2011, he again contacted the DVA help line
regarding transfer of his education benefits to his dependents.
This phone call was prompted by discussion of the transfer of
education benefits with his colleagues. He again was told that
he should transfer the education benefits to his family members
just prior to them seeking further education. No mention of an
ADSC was made.
5. He was on the Air Force Virtual MPF website on 29 May 2012,
looking for documents in preparation for an upcoming permanent
change of station (PCS) when he discovered the tab regarding the
transfer of the GI Bill educational benefits. He clicked on the
tab and discovered, for the first time, that if he transferred
his education benefits he would incur a four-year ADSC. This
ADSC obligation was not mentioned in the COE from the DVA nor in
any of the three previous discussions with education counselors
as noted above.
6. He contacted the Air Force Personnel Center on 29 May 2012,
and was transferred to an Air Force Post-9/11 GI Bill point of
contact (POC) who informed him that despite the incorrect
information he received from three education counselors on three
separate occasions he would incur a four-year ADSC upon the
transfer of his education benefits to his family members.
7. The POC recommended that he formally make the transfer of
his education benefits effective the date of their conversation.
If he did he would effectively incur a four-year ADSC which
would push his retirement date to the end of May 2016. The POC
also recommended an appeal to the Air Force Board for Correction
of Military Records (AFBCMR) after the transfer took place to
have the ADSC reduced to three years. He suggested to the POC
that this advice was not in his best interest as he had definite
plans to retire in June 2015. When he asked what recourse he
had, given that he had received erroneous advice on multiple
occasions, the POC again recommended that he make an application
to the AFBCMR.
8. Since his initial inquiry on the transfer of education
benefits to his family members in April 2011, his son has been
diagnosed with a condition that requires special educational
needs. His new duty location fortunately has services in the
surrounding community that minimally fit his requirements.
However, these services are not as optimal as those that would
be available in other locations where there are no military
installations nearby. His family's plan is to move to a
location that has the best therapeutic options available for his
son as soon as he retires from active duty at the end of June
2015. The earlier he is able to have the benefit of better
services, the better his sons prognosis will be for the future.
Staying an extra year on active duty service (as would be
required if he transferred his education benefits to his family
members) would impede his son's development.
The applicants complete submission, with attachments, is at
Exhibit A.
________________________________________________________________
STATEMENT OF FACTS:
The applicant is currently serving in the Regular Air Force in
the grade of Colonel, (O-6).
The remaining relevant facts pertaining to this application,
extracted from the applicants military personnel records are
contained in the letter prepared by the appropriate office of
the Air Force at Exhibit C.
________________________________________________________________
AIR FORCE EVALUATION:
AFPC/DPSIT recommends denial. DPSIT states the Department of
Veterans Affairs (DVA), DoD, and the military services widely
publicized the Post-9/11 GI Bill and the transferability
feature. DOD developed a special website, hosted by the Defense
Manpower Data Center (DMDC), to facilitate the transfer of
educational benefits. The website system was operational on
27 June 2009 for the purpose of accepting transfer of education
benefits applications. The DoD Directive Type Memo (DTM) and
AFI 36-2306, Voluntary Education Program, state the transfer
must be made while the member is serving in the Armed Forces.
Both documents were published on government-hosted websites
prior to 1 August 2009, the effective date of the Post-9/11 GI
Bill.
The applicant did not provide adequate justification or
documentation. The applicant states that every time he dealt
with the DVA he did what they told him. Had the applicant gone
onto the Air Force website to transfer benefits he would have
been approved and would have found out about the ADSC he would
have incurred as a result of the transfer of education benefits.
In addition, if he would have contacted the Air Force Total
Force Service Center at Randolph AFB he would have found out
that he indeed did not apply for the Transfer of Benefits (TEB)
with the Air Force. It is clear throughout this process that
the applicant simply failed to apply at the Department of
Defense's website (DMDC) to sign up for the TEB benefits.
The complete DPSIT evaluation is at Exhibit B.
________________________________________________________________
APPLICANT'S REVIEW OF AIR FORCE EVALUATION:
In his response, the applicant reiterates his contentions and
clarifies that the VA advisor notified him that no action was
required on his behalf at the time of his inquiry and he should
only make the transfer of the GI Bill eligibility to his family
members shortly before they enrolled for any courses. He was
not advised that he should (or could) make the transfer months
or years prior to his dependents enrolling in any eligible
course and there was no mention of any active duty service
commitment (ADSC) that would be incurred for such a transfer of
education benefits.
The applicant further states he had five interactions with
individuals whose job it was to guide him through the transfer
of his GI Bill education benefits to his family members. In
each case, he was not advised that an ADSC would be incurred and
he was not advised of the DoD's transfer of GI Bill benefits
website. Web searches led him to the DVA's website in April
20ll and when he could find no information regarding GI Bill
eligibility transfer on the DVA's website, he called their help
line and received flawed advice. If the advertising of the GI
Bill was as robust as suggested by the Air Force office of
primary responsibility, then he or at least one of the five
counselors mentioned above would have known the process of how
to transfer GI Bill benefits to his dependents.
The applicant complete response, with attachments of previously
submitted documents, is at Exhibit D.
________________________________________________________________
THE BOARD CONCLUDES THAT:
1. The applicant has exhausted all remedies provided by
existing law or regulations.
2. The application was timely filed.
3. Insufficient relevant evidence has been presented to
demonstrate the existence of error or injustice. After a
thorough review of the evidence of record and the applicant's
submission, to include his rebuttal, we are not persuaded that
relief is warranted. The applicant has not provided evidence
that he was denied the opportunity to transfer benefits to his
dependents or that he was miscounseled. Therefore, we agree
with the opinion and recommendation of the Air Force office of
primary responsibility (OPR) and adopt its rationale as the
basis for our conclusion the applicant has not been the victim
of an error or injustice. In view of the above and in the
absence of evidence to the contrary, we find no basis to
recommend granting the relief sought in this application.
________________________________________________________________
THE BOARD DETERMINES THAT:
The applicant be notified that the evidence presented did not
demonstrate the existence of material error or injustice; that
the application was denied without a personal appearance; and
that the application will only be reconsidered upon the
submission of newly discovered relevant evidence not considered
with this application.
________________________________________________________________
The following members of the Board considered in Executive
Session on 27 March 2013, under the provisions of AFI 36-2603:
, Panel Chair
, Member
, Member
The following documentary evidence was considered in AFBCMR
Docket Number BC-2012-02587:
Exhibit A. DD Form 149, dated 12 June 2012, w/atchs.
Exhibit B. Letter, AFPC/DPSIT, dated 2 July 2012.
Exhibit C. Letter, SAF/MRBR, dated 29 August 2012
Exhibit D. Letter, Applicant, dated 11 September 2012,
w/atchs
Panel Chair
AFBCMR
1500 West Perimeter Road, Suite 3700
Joint Base Andrews NAF Washington, MD 20762
Dear:
Reference your application submitted under the provisions of AFI 36-2603 (Section 1552,
10 USC), AFBCMR Docket Number BC-2012-02587.
After careful consideration of your application and military records, the Board determined
that the evidence you presented did not demonstrate the existence of material error or injustice.
Accordingly, the Board denied your application.
You have the right to submit newly discovered relevant evidence for consideration by the
Board. In the absence of such additional evidence, a further review of your application is not
possible.
BY DIRECTION OF THE PANEL CHAIR
Chief Examiner
Air Force Board for Correction
of Military Records
Attachment:
Record of Board Proceedings
5
DEPARTMENT OF THE AIR FORCE
WASHINGTON, DC
Office of the Assistant Secretary
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