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AF | BCMR | CY2010 | BC-2010-04229
Original file (BC-2010-04229.txt) Auto-classification: Approved
RECORD OF PROCEEDINGS 

AIR FORCE BOARD FOR CORRECTION OF MILITARY RECORDS 

 

IN THE MATTER OF: DOCKET NUMBER: BC-2010-04229 

 

 COUNSEL: NONE 

 

 HEARING DESIRED: YES 

 

________________________________________________________________ 

 

APPLICANT REQUESTS THAT: 

 

She be allowed to transfer her Post-9/11 GI Bill benefits to her 
dependents. 

 

________________________________________________________________ 

 

APPLICANT CONTENDS THAT: 

 

She was never informed her benefits had to be transferred prior 
to her retirement in November 2009. Prior to her retirement she 
completed the Veteran’s Online Application (VONAPP) for the 
Post-9/11 GI Bill in July 2009. She received a certificate of 
eligibility in the mail from the Department of Veterans Affairs 
stating she was eligible for benefits. In July 2010, she went 
into the Transfer of Education Benefits (TEP) system to transfer 
her benefits to her son and found out she could not because her 
family members were not entered into the system. 

 

In support of her request, the applicant provides a copy of her 
Certificate of Eligibility and an article from the Army Times. 

 

The applicant’s complete submission, with attachments, is at 
Exhibit A. 

 

________________________________________________________________ 

 

STATEMENT OF FACTS: 

 

The applicant was placed on the Temporary Disability Retired 
List (TDRL) on 28 November 2009. On 27 May 2010, she was 
removed from the TDRL and permanently retired in the grade of 
captain. 

 

On 25 February 2011, the applicant was sent a letter of 
explanation regarding her application and her case was 
administratively closed. Upon receipt of her DD Form 149 and 
additional evidence, her case was reopened on 15 February 2012. 

 

The remaining relevant facts pertaining to this application are 
contained in the letter prepared by the appropriate office of 
the Air Force which is at Exhibit B. 

________________________________________________________________ 


AIR FORCE EVALUATION: 

 

AFPC/DPSIT recommends denial. The applicant was placed on the 
TDRL on 27 November 2009. Prior to being placed on the TDRL, 
she had ample opportunity to apply for the TEB. She attended a 
pre-separation counseling briefing on 2 April 2009 indicating 
she wanted additional information on educational benefits. 

 

The Department of Veterans Affairs (DVA), Department of Defense 
(DoD) and the Military Services widely publicized the Post-9/11 
GI Bill and the transferability feature of a specially developed 
website to facilitate the transfer of educational benefits. The 
system was available on 27 June 2009 for the purpose of 
transferring benefits. The Directive Type Memo and the Air 
Force Instruction required the transfer application to be made 
using the TEB website. 

 

The applicant out processed from the Randolph education office 
on 10 September 2009 and had the opportunity to ask questions 
and apply for the TEB at that time; however she did not apply 
for the benefits. The applicant provides no error or injustice 
on the part of the Air Force. 

 

The complete DPSIT evaluation is at Exhibit C. 

 

________________________________________________________________ 

 

APPLICANT'S REVIEW OF AIR FORCE EVALUATION: 

 

The applicant reiterates she was unable to transfer her benefits 
because the TEB system did not recognize her family members and 
there was no one to select. She contacted the Military 
Personnel Flight who stated they could see her dependents, yet 
they could not explain why they were not showing up in the TEB 
system. 

 

She contacted the education center and after a lengthy 
discussion with a master sergeant, he stated the MPF needed to 
upload her dependents. She contacted the MPF on numerous 
occasions to no avail. She ultimately could not transfer her 
benefits as they were not in the TEB system. 

 

The applicant’s complete response is at Exhibit E. 

 

________________________________________________________________ 

 

THE BOARD CONCLUDES THAT: 

 

1. The applicant has exhausted all remedies provided by 
existing law or regulations. 

 

2. The application was timely filed. 

 


3. Sufficient relevant evidence has been presented to 
demonstrate the existence of error or injustice. While we note 
the steps the Air Force office of primary responsibility 
indicates were taken to inform eligible personnel of this 
benefit, it appears that through no fault of the applicant she 
was not afforded the opportunity to transfer her benefits to her 
dependents. In addition we find the evidence provided 
sufficient to raise reasonable doubt as to whether the applicant 
was properly counsled as it does not appear reasonable that she 
would have knowingly elected not to pursue use of this important 
entitlement. Therefore, we elect to resolve any doubt in this 
matter in behalf of the applicant and recommend the records be 
corrected as indicated below. 

 

4. The applicant's case is adequately documented and it has not 
been shown that a personal appearance with or without counsel 
will materially add to our understanding of the issues involved. 
Therefore, the request for a hearing is not favorably 
considered. 

 

___________________________________________________________________ 

 

THE BOARD RECOMMENDS THAT: 

 

The pertinent military records of the Department of the Air 
Force relating to APPLICANT be corrected to show that on 
27 November 2009, she elected to transfer her Post 9/11 GI Bill 
Educational Benefits. 

 

________________________________________________________________ 

 

The following members of the Board considered AFBCMR Docket 
Number BC-2010-04229 in Executive Session on 13 September 2012, 
under the provisions of AFI 36-2603: 

 

 , Panel Chair 

 , Member 

 , Member 

 

All members voted to correct the record, as recommended. The 
following documentary evidence was considered: 

 

 Exhibit A1. DD Form 149, dated 9 Nov 10, w/atchs. 

 Exhibit A2. DD Form 149, dated 3 Feb 12, w/atchs. 

 Exhibit B. Applicant’s Master Personnel Records. 

 Exhibit C. Letter, AFPC/DPSIT, dated 21 Feb 12, w/atchs. 

 Exhibit D. Letter, SAF/MRBR, dated 6 Mar 12. 

 Exhibit E. Letter, Applicant’s Response, dated 11 Mar 12. 

 

 

 

 

 Panel Chair 



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