RECORD OF PROCEEDINGS
AIR FORCE BOARD FOR CORRECTION OF MILITARY RECORDS
IN THE MATTER OF: DOCKET NUMBER: 98-02844
INDEX CODE: 128.14
XXXXXX COUNSEL: None
XXXXXXXXXX HEARING DESIRED: No
_________________________________________________________________
APPLICANT REQUESTS THAT:
The Defense Finance and Accounting Service (DFAS) retirement pay be equal
to the Military Personnel Flight (MPF) estimate (plus or minus $1 to $2)
of 2 December 1997, which she signed off on prior to accepting the 15-year
early retirement.
_________________________________________________________________
APPLICANT CONTENDS THAT:
The combined delta of her husband’s 15-year retirement plus her own 15-year
retirement is actually $2,544 per year less than the original estimate.
MPF, on 7 October 1998, recalculated their retirement pay using the same
pay calculator estimator as the MPF did in December and came up with a
different amount of estimated retired pay. Their combined retirement pay
is $480 less than this estimate. input into the calculator model
identical numbers as the input; however, they used the 1998 pay scale
rather than the 1997. They based life changing decisions on the
estimates, which they were told were within $1 to $2 of actual DFAS
retirement pay. They would not have retired had they known what their
“actual DFAS pay” was, as stated by DFAS on 25 September 1998. Again, the
MPF would not let them take the 15-year retirement until they knew their
estimated retirement pay (plus or minus $1 - $2) and they acknowledged in
writing what their retirement pay would be. They want the retirement pay
they contractually agreed to at the MPF prior to taking the early
retirement. They understand it was an estimate. However, they were told
several times by the and AF MPF, the estimate, using the pay calculator,
was within $1 to $2 of their actual DFAS retirement pay. On 7 October
1998, Sgt E---, Superintendent of the Systems Shop of Retirements and
Separations Branch, told her that he spoke with Lt T---, the designer of
the AF pay calculator estimator, and claimed Lt T--- said he spent over two
years testing the pay calculator and that it was within $1 to $2 of the
actual DFAS retirement payment.
In support of the appeal, applicant submits a fax from AFB, Monthly
Retirement and SBP Estimates, and DFAS-CL Retired Pay Fact Sheet.
Applicant's complete submission is attached at Exhibit A.
_________________________________________________________________
STATEMENT OF FACTS:
On 2 December 1997, the applicant applied for and was approved under the
FY98 Drawdown Program for Temporary Early Retirement Authority (TERA) to be
effective 31 August 1998.
On 2 December 1997, the MPF provided a retirement estimate of $1,535 to
the applicant.
On 25 September 1998, Defense Finance and Accounting Service-Cleveland
Center (DFAS-CL) released a Summary of Retired Pay Account to the applicant
quoting the applicant’s actual retired pay at $1,413 before taxes.
On 7 October 1998, AFB provided a retirement estimate of $1,448 to the
applicant.
The applicant was required by AFI 36-3203 to sign a Retirement Pre-
application Checklist prior to applying for retirement.
On 31 August 1998, applicant retired under the provisions of AFI 36-3203,
Temporary Early Retirement Authority, in the grade of major. She had
served 15 years, 3 months, and 13 Days of active service.
_________________________________________________________________
AIR FORCE EVALUATION:
The Superintendent, System Support Branch, Directorate of Personnel Program
Mgmt, AFPC/DPPRY, reviewed this application and states that the applicant
called their office on 7 October 1998 claiming that her retirement pay
notice she received from DFAS-CL was approximately $120 less than what was
quoted to her on their Web site. The member was informed during a
conversation on 7 October 1998 that the Pay Calculator was intended to
provide an estimate amount of pay she would receive. Additionally, the
applicant was informed that the Pay Calculator was designed to display an
estimated figure based on 50% of the member’s last basic pay. Furthermore,
these figures are usually within a few dollars from the actual DFAS
calculated pay. At no time, was the phrase “usually $1 or $2 off from the
actual pay” ever conveyed to the member. The member was also informed that
variations with pay, such as High-36 or the Military Retirement Reform Act,
generally require close scrutiny and only DFAS-CL can provide an accurate
estimated pay. Lastly, the member was informed that a disclaimer was put
on the Web notifying all users that the figures there represented an
estimated retired pay only. For an official retired pay estimate, the
users are advised to correspond directly with DFAS-CL. They recommend
relief be denied.
A complete copy of the evaluation is attached at Exhibit C.
The Chief, Retirements Branch, Directorate, Personnel Program Mgmt,
AFPC/DPPRR, reviewed this application and states the estimate the applicant
received on 2 December 1997 clearly states “the dollar amount shown below
is an estimate of your retirement pay.” This document also directs members
to “Contact DFAS-CL for official retired pay estimates.” There is no
evidence the applicant ever consulted that agency. By signing the
Retirement Pre-application Checklist, the applicant did not sign a contract
for a specific retirement pay amount, but simply acknowledged she had
received a retired pay estimate and understood how her retired pay was
computed. Both the and MPFs used the same service date information for
computing the applicant’s retirement pay. The computation was produced by
a different software program, which would account for the difference in the
two amounts. However, after reviewing each document, they discovered
incorrect information had been used in both retirement calculations. When
the applicant received the December 1997 estimate, an official 10 USC 1405
service date had not yet been computed by AFPC’s Retirements Branch
personnel. Normally, this date is not produced until an individual reaches
18 years of service. However, for early retirements, it is produced by the
Retirements Branch at the time the applicant’s retirement application is
approved. As a substitute, either the applicant’s pay date or total active
federal military service date (TAFMSD) could be used for the 10 USC 1405
service date, but with varying results. The MPF could not provide the
applicant with a correct estimate without the official 10 USC 1405 date
required to properly use the retirement pay calculator. For reasons they
cannot explain, both MPFs substituted the applicant’s pay date for the 10
USC 1405 date when preparing the estimates. Because the applicant’s pay
date was used, the computation provided a higher pay multiplier and,
therefore, produced a higher retirement pay estimate. To demonstrate the
effect of this difference, they prepared a retirement estimate with the
same software used by the MPF and the applicant’s TAFMSD for the 10 USC
1405 date. They produced a retirement pay estimate of $1,408, a difference
of $5 from the applicant’s actual retired pay. Although they acknowledge a
difference existed between the December 1997 estimate provided to the
applicant and her actual retirement pay, the applicant has not clearly
demonstrated this difference substantiates that an injustice has taken
place. Again, without the official 10 USC 1405 date, required to properly
use the retirement pay calculator, the MPF could not produce a correct
estimate for the applicant. At the time the applicant was considering
retirement, the MPF provided her with an estimate of her retirement pay.
The applicant was additionally offered an opportunity to obtain an official
estimate from the agency that is the office of primary responsibility for
retired military pay. She declined to contact DFAS-CL for this very
information. Furthermore, there are no provisions of law that allow for a
higher rate of retired pay without an equivalent period of active service.
Therefore, they recommend the applicant’s request be denied.
A complete copy of the evaluation is attached at Exhibit D.
_________________________________________________________________
APPLICANT'S REVIEW OF AIR FORCE EVALUATION:
The applicant reviewed the advisory opinion and states that no one,
including DFAS, could give them the exact amount of their retired pay
without a 10 USC 1405 date. They understood this fact to be true at the
time of the meeting. They also were assured by MPF personnel that though
the pay estimator was not exact, it was within $1-$2 of what they would be
getting in retired pay; and therefore, there was no need to contact DFAS
for they could not provide a better estimate or exact retired pay amount
without the 1405 date. They knew they could live with this range of model
accuracy; and therefore, made up their minds to retire based on the
estimated amount of retired pay they would be getting. In response to
AFPC/DPPRR’s advisory opinion stating “there is no evidence applicant ever
consulted (DFAS).” is not true. Between her husband and herself they
contacted DFAS about 10 times only to get a recording. They contacted
their senator regarding this issue and he contacted DFAS on a special
number and had them recalculate their retired pay. She and her husband
would not have left the military early had they known what their actual
retired pay would be. They knew what their bottom line was for monthly
expenditures and according to the pay estimate they were provided at the ,
they could just barely make ends meet. They wanted to go back to school or
start their own business. Currently, the over $2,500 delta in retired pay
for her family per year severely limits their lifestyle while they are
trying to achieve their post-Air Force goals. They are suffering a grave
injustice due to an Air Force mistake. They are not requesting the board
to reinstate them into the Air Force, but rather to grant them the money
they had counted on for a smooth, post-Air Force retirement.
Applicant's complete response, with attachments, is attached at Exhibit F.
_________________________________________________________________
THE BOARD CONCLUDES THAT:
1. The applicant has exhausted all remedies provided by existing law or
regulations.
2. The application was timely filed.
3. Sufficient relevant evidence has been presented to demonstrate the
existence of probable error or injustice warranting partial relief of the
applicant’s request. The Board notes that the estimates provided by the
Military Personnel Flights (MPFs), for unknown reasons, provided the
applicant’s pay date for the 10 USC 1405 date when preparing the estimates.
Because the pay date was used, the computation provided a higher pay
multiplier and, therefore, produced a higher retirement pay estimate. The
estimate provided by the MPF and the Summary of Retired Pay Account
released by DFAS-CL has a difference of $90 per month. We believe the
applicant was led to believe that there would be a small difference between
the estimate and her actual retired pay and, based on that belief, she made
a life changing decision. The applicant states had she known what her
actual retired pay would be, she would not have left the military early.
We note that the MPF estimate provided to the applicant states “The dollar
amount shown below is an estimate of your retirement pay.” This document
also directs members to “Contact DFAS-CL for official retired pay
estimates.” and provides an address. It appears that the applicant did
make an effort, telephonically, to contact DFAS-CL to get an accurate
estimate of her retired pay. The Board feels that the applicant should
have written to DFAS-CL when she was unable to contact them by phone.
Although the applicant did take some steps to contact DFAS-CL for an
official retired pay estimate, the Board believes the applicant had the
responsibility to get an accurate estimate from DFAS-CL before accepting
the 15-year early retirement. The Board is of the opinion that the
applicant should be held partially responsible and we recommend partial
relief by granting 75% of the difference in retired pay. Therefore, we
recommend the record be corrected to the extent indicated below.
_________________________________________________________________
THE BOARD RECOMMENDS THAT:
The pertinent military records of the Department of the Air Force relating
to APPLICANT, be corrected to show that she was commissioned a second
lieutenant, Reserve of the Air Force, and entered extended active duty on
17 March 1983, rather than 17 August 1983.
_________________________________________________________________
The following members of the Board considered this application in Executive
Session on 17 June 1999, under the provisions of AFI 36-2603:
Mr. Terry A. Yonkers, Panel Chair
Mrs. Margaret A. Zook, Member
Ms. Leta L. O’Conner, Member
All members voted to correct the records, as recommended. The following
documentary evidence was considered:
Exhibit A. DD Form 149, dated 7 Oct 98, w/atchs.
Exhibit B. Applicant's Master Personnel Records.
Exhibit C. Letter, AFPC/DPPRY, dated 22 Oct 98.
Exhibit D. Letter, AFPC/DPPRR, dated 25 Nov 98, w/atchs.
Exhibit E. Letter, AFBCMR, dated 14 Dec 98.
Exhibit F. Applicant’s Response, dated 4 Jan 99, w/atchs.
Panel Chair
AFBCMR 98-02844
MEMORANDUM FOR THE CHIEF OF STAFF
Having received and considered the recommendation of the Air Force
Board for Correction of Military Records and under the authority of Section
1552, Title 10, United States Code (70A Stat 116), it is directed that:
The pertinent military records of the Department of the Air Force
relating to XXXXX, XXXXX, be corrected to show that she was commissioned a
second lieutenant, Reserve of the Air Force, and entered extended active
duty on 17 March 1983, rather than 17 August 1983.
Director
Air Force Review Boards Agency
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