AIR FORCE BOARD FOR CORRECTION OF MILITARY RECORDS
RECORD OF PROCEEDINGS
DOCKET NUMBER: BC-2012-01230
COUNSEL:
HEARING DESIRED: NO
IN THE MATTER OF:
_________________________________________________________________
APPLICANT REQUESTS THAT:
She be entitled to an annuity under the Survivor Benefit Plan
(SBP).
_________________________________________________________________
APPLICANT CONTENDS THAT:
1. She is a 93 year old widow and did not understand the SBP at
the time of her spouse’s death. She was denied the SBP annuity
because she failed to make a claim for the benefits within the
six-year period prescribed by statute.
2. After her spouse’s funeral, she moved out of state to live
with one of her sons. Her mail was being held until she
returned several months later. While going through some of her
papers, her son discovered she had received mail from the
Defense Finance and Accounting Service (DFAS) that dated back to
2002.
3. On 28 September 2002, she sent a letter to DFAS which met the
statutory requirement for a claim. DFAS cannot claim they were
confused by what she was attempting to communicate when she
wrote the letter. Nothing in her letter, would have led DFAS to
conclude she was not seeking benefits provided by her deceased
spouse.
4. She was the spouse of a military retiree; had little
experience in dealing with DFAS and should not be penalized for
not specifically mentioning survivor benefits. DFAS on the
other hand, had all the information they needed to process her
SBP benefits.
5. On 3 November 2011, DFAS rejected her request for benefits.
They stated there was no completed “Verification for Survivor
Annuity (DD Form 2656-7) on file prior to the expiration of the
six year statute of limitations.” The reason for rejecting her
application for benefits is faulty for two reasons:
a) The statute cited does not require any particular format
for a claim to be valid.
b) The DD Form 2656-7 is entitled “Verification for Survivor
Annuity” and has a stated purpose of being used by a surviving
spouse to verify eligibility for an annuity. Also, it states
that disclosure is voluntary and cautions that “failure to
provide identifying information may delay the verification
process and any subsequent payment.” Nothing on the form
indicates that it is a form for filing a “claim” or that the
failure to use the form will be treated as a basis for denying
benefits. Her letter provided all the essential information the
form was designed to elicit.
6. Her deceased spouse served his country faithfully and
honorably. He authorized the deduction of premiums from his
retirement pay and went to his grave believing he had done
everything required to ensure she was provided for after his
death.
The applicant's complete submission, with attachments, is at
Exhibit A.
_________________________________________________________________
STATEMENT OF FACTS:
The relevant facts pertaining to this application are contained
in the letter prepared by the appropriate office of the Air
Force, which is attached at Exhibit B.
_________________________________________________________________
AIR FORCE EVALUATION:
DFAS-JBJE/CL recommends denial. DFAS states that based on
Claims, Against the Government, Title 31 United States Code
Section 3702(b) (31 USC § 3702(b)), The Barring Act, the
applicant was required to submit a claim for the SBP annuity
within six years from her deceased spouse’s date of death.
In order to constitute a claim, in addition to providing the
requisite information in 31 USC § 3702(B), the annuitant must
also indicate in some fashion they believe the United States
Government owes them funds. A person’s notification of a
member’s death, even in writing, does not constitute a claim for
payment. The applicant’s claim for annuity, filed in 2011,
9 years after the member passed away was denied because she had
not made a claim for benefits within the 6 years prescribed by
statue.
The complete DFAS evaluation is at Exhibit B.
_________________________________________________________________
2
APPLICANT’S REVIEW OF THE AIR FORCE EVALUATION:
The applicant’s counsel states there is no statue or regulation
that states DD Form 2656-7 and only this form, is the only means
for requesting SBP benefits. The letter sent by the applicant
contained all the pertinent information this form requests, just
in a different format.
Counsel states the title of the form is misleading. No one
reading this form would reasonably conclude this is a “claims”
form. The title leads one to believe it is a form used simply to
verify beneficiary information. The cited purposes on the form
itself indicate it is used to verify eligibility for an annuity.
The interested party is not advised that the failure to use this
precise form will be deemed to be a failure to “file a claim.”
Being told to fill out a form to receive the unpaid retirement
benefits at the time of death is well within the ability of the
lay person to understand. The SBP program; however, is quite
complicated and not easily understood by many military spouses.
A lay person, particularly an elderly lay person, will not be
familiar with the nuances of that particular program.
It is inappropriate for DFAS to simply say “we sent her the
papers, our job is done.” DFAS knows it is often dealing with
elderly widows, none of whom would knowingly forgo receiving a
lifetime annuity paid for out of their deceased spouse’s
retirement check.
Counsel states DFAS should not be allowed to simply remain silent
and let these elderly widows unknowingly forfeit a benefit which
is specifically designed to provide for them after their spouse’s
pass away.
The applicant provided all the verification data this form
requests in her letter. She identified herself as the service
member’s wife, gave her address and social security number. DFAS
knew the service member had elected and paid for the SBP annuity
for his wife who was 84 years old at the time of his death. To
recite the fact the applicant missed the window to apply for the
benefits her deceased spouse bought for her, ignores the facts of
the case, is unjust to the applicant and unjustly enriches the
government for its inaction, all at the expense of a deceased
retired service member who trusted he had “taken care” of his
spouse after his death.
Counsel’s complete submission, with attachment, is at Exhibit D.
________________________________________________________________
3
THE BOARD CONCLUDES THAT:
1. The applicant has exhausted all remedies provided by
existing law or regulations.
2. The application was not timely filed; however, it is in the
interest of justice to excuse the failure to timely file.
3. Sufficient relevant evidence has been presented to
demonstrate the existence of an injustice. After thoroughly
reviewing the documentation submitted in support of this appeal,
we believe that relief is warranted. In this respect, we note
that at the time of his eligibility for reserve retired pay in
1975, he elected spouse coverage under the SBP, based on full
retired pay, and paid the associated premiums to ensure the
applicant would receive an annuity upon his death. In order to
establish the annuity, the applicant was required to complete
and return to DFAS a DD Form 2656-7, Verification for Survivor
Annuity. However, she did not submit this form until 2011. As
a result, DFAS has refused to pay her an annuity and recommends
denial of her instant application, stating that it is untimely,
as she did not file a valid claim within the 6 years prescribed
by 31 USC § 3702(b). The evidence before us indicates that
although the applicant failed to submit the requisite form to
claim the annuity, she did submit a letter to DFAS, dated
28 September 2002, in which she provided all of the relevant
information she believed was necessary to affect her receipt of
the annuity. In addition, on 13 November 2002, she forwarded
DFAS a completed SF Form 1174, Claim for Unpaid Compensation of
Deceased Member of the Uniformed Services and provided a copy of
the former member’s death certificate. In view of this, we
believe that in 2002, the applicant believed that she completed
all of the necessary paperwork in order to receive the annuity
and in effect, had timely placed DFAS on notice of her claim for
said annuity. Considering the age of the applicant at the time,
it appears that she may not have understood the steps necessary
to request the SBP annuity; however, she clearly demonstrated
her intent to establish a timely annuity claim. Moreover, we do
not find it reasonable that she would have knowingly elected not
to pursue this important benefit, which the former member had
paid premiums for over 26 years. Accordingly, in view of the
above and based on the substantial evidence before us, we
believe the interest of justice can best be served by correcting
the former member’s records to the extent indicated below.
________________________________________________________________
4
THE BOARD RECOMMENDS THAT:
The pertinent military records of the Department of the Air
Force relating to the deceased service member be corrected to
show that on 14 July 2002, the applicant submitted a DD Form
2656-7, Verification for Survivor Annuity, requesting payment of
the Survivor Benefit Plan annuity.
________________________________________________________________
The following members of the Board considered AFBCMR Docket
Number BC-2012-01230 in Executive Session on 19 Dec 12, under
the provisions of AFI 36-2603:
All members voted to correct the records as recommended. The
following documentary evidence pertaining to AFBCMR Docket
number BC-2012-01230 was considered:
Exhibit A. DD Form 149, dated 28 Feb 12, w/atchs.
Exhibit B. Letter, DFAS-JBJE/CL, dated 21 Jun 12.
Exhibit C. Letter, SAF/MRBR, Letter, dated 27 Jun 12,
w/atch.
Exhibit D. Letter, Applicant, dated 12 Jul 12, w/atch.
Panel Chair
Member
Member
Panel Chair
5
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