RECORD OF PROCEEDINGS
AIR FORCE BOARD FOR CORRECTION OF MILITARY RECORDS
IN THE MATTER OF: DOCKET NUMBER: 99-00981
COUNSEL: NONE
HEARING DESIRED: NO
_________________________________________________________________
APPLICANT REQUESTS THAT:
She be reimbursed the $3,769.09 she had to pay for exceeding her
authorized weight allowance for the shipment of her household goods
(HHG).
_________________________________________________________________
APPLICANT CONTENDS THAT:
There was probable fraud and a disregard for the regulations by the
carrier during the shipment of her HHG. This was compounded by
inadequate preparation by the originating Traffic Management Office
(TMO), and, almost no quality assurance, customer service, or
representation of Air Force interests by the receiving TMO.
In support of her appeal, the applicant provided a personal statement
and documentation pertaining to the shipment of her HHG.
Applicant’s complete submission is at Exhibit A.
_________________________________________________________________
STATEMENT OF FACTS:
At the time the applicant submitted her appeal, she was serving on
active duty in the grade of major. Information extracted from the
Personnel Data System (PDS) indicates that the applicant has a date of
separation (DOS) of 9 Sep 99. Her Total Active Federal Commissioned
Service Date (TAFCSD) and Total Active Federal Military Service Date
(TAFMSD) are 21 Aug 95.
The relevant facts pertaining to this application are contained in the
letter prepared by the appropriate Air Force office of primary
responsibility. Accordingly, there is no need to recite these facts
in this Record of Proceedings.
_________________________________________________________________
AIR FORCE EVALUATION:
The Joint Personal Property Shipping Office, Plans & Operations
Division, JPPSO/XO, reviewed this application and recommended denial.
JPPSO/XO noted that the applicant was called to active duty from
Arvada, Colorado, and assigned to Fairchild AFB, Washington. She made
a shipment of HHG in conjunction with her assignment. The shipment
moved under Government Bill of Lading (GBL) YP-237, 577. It had an
origin net weight of 26,460 pounds. A reweigh at destination produced
a lower net weight of 26,200 pounds. She was billed $4,182.21 for
exceeding her authorized weight allowance of 14,500 pounds.
According to JPPSO/XO, the applicant contacted the TMO at Fairchild
AFB who assisted her in filing a rebuttal of the overweight charges.
The rebuttal states, in part, the weight ticket at origin did not
identify the trailer number, GBL number, or Carlyle as the carrier;
the reweigh performed at destination had not been requested by their
office and the tare weight on the trailer was not obtained until three
days after the delivery. The rebuttal further stated that using DD
Form 1701, they estimated the shipment weight to be 16,642.
The Excess Cost Adjudication Function (ECAF) reviewed the case file
and determined the applicant had shipped personal property in excess
of the prescribed weight allowance. However, applying the cube rule,
they increased the weight credit for professional books, papers, and
equipment (PBP&E) to 900 pounds, used the lower reweigh weight, and
omitted the $80.00 destination third party service charge. The excess
cost charges was reduced to $3,769.09 vice $4,182.21.
JPPSO/XO indicated that the applicant was billed excess cost charges
because her HHG shipment weight exceeded the prescribed weight
authorization for her grade. Paragraph U5340-B(1), JFTR, provides
that the total cost of transportation shall be prorated on the basis
that the member bears the portion that the excess net weight bears to
the total net weight transported. The applicant states that the
carrier may have committed fraud regarding the weight of her shipment.
However, she did not provide evidence to support the allegation. In
similar cases, the Comptroller General has consistently held that the
burden of establishing fraud rests upon the party alleging it and that
the fraud must be proven by evidence sufficient to overcome the
existing presumption of honesty and fair dealing. Circumstantial
evidence is competent only if it affords a clear inference of fraud
and amounts to more than a suspicion or conjecture. If, however, the
circumstances are as consistent with honesty and fair dealing as with
dishonesty, the inference of honesty is required to be drawn.
JPPSO/XO stated that carriers participating in the Department of the
Defense (DoD) personal property program are paid on the bases of GBL
weights as supported by proper weight certificates. Any estimates
provided by carrier or transportation personnel prior to loading are
just that, an estimate. The carrier provided weight tickets showing
an origin weight of 26,460 pounds and a destination weight of 26,200
pounds. The origin weight tickets identify the GBL number, shipper's
name, and tractor number. The destination weight tickets do not
contain the GBL number, but do list the member's name and tractor
number. Both sets of weight tickets were signed by weighmasters
provided by the states of Colorado and Washington.
In decisions B- 195256, November 15, 1975 and B-198576, June 10, 1981,
the Comptroller General held that where the transportation voucher
prepared by a mover in support of its charges is supported by a valid
weight certificate or weight tickets, in the absence of fraud or clear
error in the computation, the Government must rely on the scale
certifications of record in computing excess costs. Thus, absent
computational errors, or fraud, the Government is bound by a weight
certificate unless the certificate is shown to be invalid. In order
to show invalidity, one must show that the certificate is clearly in
error.
According to JPPSO/XO, the fact that the carrier obtained a reweigh at
destination without being ordered to do so by the destination TMO is
not a violation of regulation. Some carriers require a reweigh for
their own purposes in establishing charges with their agents.
However, the Government is not required to pay for the second weighing
unless it was requested by transportation personnel. The reweigh
provided a benefit to the applicant as the excess cost charges are
based on the lower destination weights. If the reweigh ticket is
invalidated, it would require the charges to be recalculated based on
the higher origin weights.
Normally, when the carrier arrives at destination, they contact the
destination transportation office who coordinate the delivery with the
military member. Sometimes when the carrier arrives during non-duty
hours, they will contact the member direct and ask if the member is
willing to accept delivery of their shipment. If it is convenient for
the member, they may accept delivery during non-duty hours. However,
members are not required to accept delivery during non-duty hours,
weekends, or holidays. Therefore, when the carrier contacted the
applicant and offered to deliver her shipment on Sunday, she could
have refused delivery until the next duty day.
JPPSO/XO indicated that when a shipment is awarded to a carrier, the
carrier is given a certain amount of time to get the shipment to
destination based on estimated weight of the shipment and the distance
involved. The Government has no control over the number of drivers or
routes the carrier is to use. The shipment may arrive at destination
at any time as long as it meets the agreed upon date.
According to JPPSO/XO, the applicant’s shipment exceeded the
prescribed weight allowance as evidence by two sets of weight tickets,
one at origin and one at destination. Both sets of tickets were
signed by certified weighmasters under authority of the states of
Colorado and Washington.
A complete copy of the JPPSO/XO evaluation, with attachments, is at
Exhibit B.
_________________________________________________________________
APPLICANT'S REVIEW OF AIR FORCE EVALUATION:
Applicant indicated that she does not dispute the validity of the
weight tickets submitted by the carrier, despite the problems with
identifying information on the various tickets. She contends that the
carrier fraudulently increased the weight of the shipment in order to
increase the billed amount. She has no specifics as to how this was
actually done, but she would suggest material that did not belong to
her was included in the shipment in Colorado and not removed until
after delivery in Washington. As previously stated, she was never
informed that she should make sure the truck was empty prior to
loading and after delivery, or failing this, she should verify that
the shipper had proper weight tickets showing the weight of the
additional material.
Again, a major part of the problem with her shipment was the lack of
counseling by the originating Traffic Management Office (TMO), despite
completion of the required HHG counseling session. Her only prior
experience with HHG shipping was in the private world where the final
weight was a guaranteed maximum based on the initial estimate made by
the carrier. No mention was made by the counseling TMO that the final
shipment weight would be based on actual weight, and no
suggestion/instruction was given that she should obtain the final
weight prior to unloading. As a result, she did not force the carrier
to give her a final weight prior to unloading. Even if she had
obtained this weight prior to unloading, she would not have known to
refuse delivery, as no mention was made by the counseling TMO that the
shipment not only could but should be processed through the Fairchild
TMO prior to actual delivery.
Finally, she believes that the carrier, who obviously understood the
military TMO system very well, saw an opportunity to take advantage of
a naïve, poorly prepared, inexperienced military person and took full
advantage.
Applicant’s complete response is at Exhibit D.
_________________________________________________________________
THE BOARD CONCLUDES THAT:
1. The applicant has exhausted all remedies provided by existing law
or regulations.
2. The application was timely filed.
3. Insufficient relevant evidence has been presented to demonstrate
the existence of probable error or injustice. The applicant's
complete submission was thoroughly reviewed and her contentions were
duly noted. However, we do not find the applicant’s assertions or her
supporting documentation sufficiently persuasive to override the
rationale provided by JPPSO/XO. Therefore, in the absence of clear
and convincing evidence to the contrary, we agree with the
recommendation of JPPSO/XO and adopt their rationale as the basis for
our decision that the applicant has failed to sustain her burden of
establishing that she has suffered either an error or an injustice.
Accordingly, we find no compelling basis to recommend granting the
relief sought in this application.
_________________________________________________________________
THE BOARD DETERMINES THAT:
The applicant be notified that the evidence presented did not
demonstrate the existence of probable material error or injustice;
that the application was denied without a personal appearance; and
that the application will only be reconsidered upon the submission of
newly discovered relevant evidence not considered with this
application.
_________________________________________________________________
The following members of the Board considered this application in
Executive Session on 16 Nov 99, under the provisions of AFI 36-2603:
Ms. Charlene M. Bradley, Panel Chair
Dr. Gerald B. Kauvar, Member
Ms. Patricia D. Vestal, Member
The following documentary evidence was considered:
Exhibit A. DD Form 149, dated 7 Jan 99, w/atchs.
Exhibit B. Letter, JPPSO/XO, dated 11 Jun 99.
Exhibit C. Letter, SAF/MIBR, dated 28 Jun 99.
Exhibit D. Letter, applicant, dated 6 Jul 99.
CHARLENE M. BRADLEY
Panel Chair
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